Counter Calling Overview
About Counter Calling
The Counter Calling feature aims to provide real-time information, allowing users to easily check the status of service counters at various agencies, including current ticket numbers and the number of people waiting. This helps users better plan their visit times.
ℹ️ Information
The Counter Calling feature is a microservice of the City Pass project, designed for web development. City Pass integrates this feature into its app through webview. To develop this feature, please fork the City Pass microservice project mentioned in Download and Setup Project.
Purpose of Design
The purpose of this feature is to:
- Enable users to instantly understand the status of service counters at various agencies, providing details such as the current ticket number, the number of people waiting, and the counter location.
- Provide clear and easy-to-read lists and information, allowing users to quickly browse all counters' real-time dynamics, effectively reducing waiting times and enhancing the user experience.
Key Features
The Counter Calling feature is mainly displayed on the page, where users can check the status of service counters at various agencies and view the ticket progress of different counters as needed. This feature can be designed to update in real-time, ensuring that users are always aware of the latest waiting conditions and can adjust their visit schedules accordingly.